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Return Policy

 

 

 

 

 

  • Customer service must be contacted to issue authorization for returned goods. Please call us at 1-800-763-1250.
  • No returns on custom products, special packaging, or discontinued items.
  • All return requests must be made within 30 days of invoice date.
  • Only merchandise in its original full-unopened shipping packages will be authorized for return.
  • A 20% restocking fee will apply to all returns, except for merchandise returned due to shipping error or defect.
  • All returned items must contain the return label provided below as well as the correct RMA number.
  • Please do not mark the box with the RMA number.
  • All returns must be made within 30 days of RMA issue date.
  • Returned merchandise must be shipped freight prepaid unless it is returned due to shipping error or defect.
  • We cannot accept responsibility for damaged merchandise once it has been accepted by your receiving agents.
  • If you have any further questions, please feel free to contact our Customer Service Department at 1-800-763-1250.

Click here to download the return label as a PDF.

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